Collaborative Portal Application

 

BCC Attorney Portal

previous UX design for a responsive web portal application next

The Points Group is a creative marketing agency specialized in healthcare. One of their clients' projects was to redesign a portal that connects clinics with attorneys working on medical claims.

The main challenge was to adequately address the very different needs of the 3 personas. The users need to be able to quickly perform advanced searches and easily fill various interdependent forms. The portal had to transition to responsive design and ADA compliance. I solved these by in-depth evaluation of the needs of the 3 distinct types of users. I redesigned the application with those insights in mind, emphasizing ease of use through task-oriented navigation and plain language labeling. The design emphasized consistency, contrast and use of white space.

The new design alleviated many pain points as evidenced by user feedback and reduced need for support calls. Thanks to the success of the new design the company decided to develop ready-made portal solutions, thus expanding their market.

Tools used: Adobe Creative Suite (XD, Photoshop, Illustrator, InDesign) HTML, CSS, JavaScript.

before screenshot
notes from a meeting with the stakeholders
Before screenshot and stakeholder meeting notes with quick sketches to understand the business requirements.
Flowchart, mobile ideas and sketches of different versions of the top navigation menu to brainstorm with the team.
Flowchart and mobile sketches
expanded mobile menu
mobile screenshot
expanded mobile menu
A wireframe of the mobile view showing expanded menu and a mockup of a mobile screen
A wireframe and the corresponding mockup of a screen in desktop view.
desktop wireframe
desktop mockup
style guide
logo concepts
A style guide page showing the color palette to ensure consistency of future additions. Logo concepts that represent the medical, legal and client aspects addressed by the portal.

"Lubina was an absolute pleasure to work with. She is clearly very passionate about UX Design and has the skills to support her passion. She is very organized, always met her deadlines across the numerous projects we worked on together and is an excellent communicator. I would not hesitate to recommend Lubina to anyone looking for a seasoned UX Designer."

 

Allyson Milloscia

Senior Director
The Points Group

LinkedIn Twitter Instagram Google+

Copyright 2018 Lubina Bogoeva. All rights reserved.

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previous UX design for a responsive web portal application next
before screenshot
notes from a meeting with the stakeholders
Before screenshot and stakeholder meeting notes with quick sketches to understand the business requirements.
Flowchart, mobile ideas and sketches of different versions of the top navigation menu to brainstorm with the team.
Flowchart and mobile sketches
expanded mobile menu
mobile screenshot
expanded mobile menu
A wireframe of the mobile view showing expanded menu and a mockup of a mobile screen
A wireframe and the corresponding mockup of a screen in desktop view.
desktop wireframe
desktop mockup
style guide
logo concepts
A style guide page showing the color palette to ensure consistency of future additions. Logo concepts that represent the medical, legal and client aspects addressed by the portal.
LinkedIn Twitter Google+ Instagram
previous UX design for a responsive web portal application next
before screenshot
notes from a meeting with the stakeholders
Before screenshot and stakeholder meeting notes with quick sketches to understand the business requirements.
Flowchart and mobile sketches
expanded mobile menu
Flowchart, mobile ideas and sketches of different versions of the top navigation menu to brainstorm with the team.
mobile screenshot
expanded mobile menu
A wireframe of the mobile view showing expanded menu and a mockup of a mobile screen
desktop wireframe
desktop mockup
A wireframe and the corresponding mockup of a screen in desktop view.
style guide
logo concepts
A style guide page showing the color palette to ensure consistency of future additions. Logo concepts that represent the medical, legal and client aspects addressed by the portal.
Lubina Design - Web, UX/UI
LinkedIn Twitter Google+ Instagram
previous UX design for a responsive web portal application next
before screenshot
notes from a meeting with the stakeholders
Before screenshot and stakeholder meeting notes with quick sketches to understand the business requirements.
Flowchart and mobile sketches
expanded mobile menu
Flowchart, mobile ideas and sketches of different versions of the top navigation menu to brainstorm with the team.
mobile screenshot
expanded mobile menu
A wireframe of the mobile view showing expanded menu and a mockup of a mobile screen
desktop wireframe
desktop mockup
A wireframe and the corresponding mockup of a screen in desktop view.
style guide
logo concepts
A style guide page showing the color palette to ensure consistency of future additions. Logo concepts that represent the medical, legal and client aspects addressed by the portal.
Lubina Design - Web, UX/UI
LinkedIn Twitter Google+ Instagram